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Privacy Policy

GO Lifting Group Ltd
Effective Date: 2025

1. Introduction

 

GO Lifting Group Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, whether through our website, by phone, email, or in person.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Information We Collect

 

We may collect and process the following information:

  • Personal identification data: Name, job title, company name.

  • Contact details: Phone number, email address, postal address.

  • Business information: Project details, enquiries, and service requirements.

  • Website usage data: IP address, browser type, pages visited, and cookies (if applicable).

  • Financial information: Limited data for invoicing and payments (no payment card details stored directly by us).

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3. How We Use Your Information

 

We use personal data to:

  • Provide our lifting services and respond to enquiries.

  • Prepare quotations, contracts, and project documentation.

  • Communicate with you regarding projects, safety documentation, and compliance.

  • Manage invoicing, payments, and accounts.

  • Improve our website and customer service.

  • Comply with legal and regulatory obligations (e.g. LOLER, BS7121 compliance records).

 

4. Legal Basis for Processing

 

We process your data under the following lawful bases:

  • Contract – where processing is necessary to perform a contract with you.

  • Legal obligation – where we must comply with legal or regulatory requirements.

  • Legitimate interests – where processing is necessary for our business interests (e.g., communication, record keeping).

  • Consent – where you have explicitly agreed (e.g., marketing emails).

 

5. Data Sharing

 

We do not sell your personal data.
We may share your information with:

  • Trusted subcontractors and suppliers (where necessary for a project).

  • Legal, regulatory, or insurance bodies where required.

  • IT and hosting providers for secure data management.

All third parties are required to handle your data securely and in accordance with the law.

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6. Data Retention

 

We retain your personal data only as long as necessary for:

  • Project and service delivery.

  • Legal, tax, and insurance purposes.

  • Compliance with statutory record-keeping requirements.

Typically, project and contract information is retained for 6 years.

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7. Your Rights

 

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your data where legally possible.

  • Object to processing or restrict its use.

  • Request data portability.

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below.

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8. Security

 

We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.

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9. Cookies

 

If our website uses cookies, we will inform visitors through a cookie banner and allow consent management. Cookies may collect browsing data to improve user experience.

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10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

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11. Contact Us

 

If you have any questions about this Privacy Policy or your personal data rights, please contact us:

GO Lifting Group Ltd.
Director: Gary Osborne
📧 Email: info@goliftinggroup.com
📞 Phone: +44 (0) 7796 363 107
🌐 Website: www.goliftinggroup.com

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